Return & Refund Policy

Return and Refund Policy

• Return Period: 30 days from the date of purchase.

• Eligibility: Items must be unused, in original packaging, and in the same condition as received. Proof of purchase is required.

How to Initiate a Return

• Email: support@kiddyvogue.com
• Phone: +447488896672
• Live Chat: Available on our website for immediate assistance.

Refunds

• Processing: Refunds are processed within 5 business days after we receive and inspect your return.
• Method: Funds will be returned to your original payment method (PayPal, credit/debit card, Apple Pay, or Google Pay).

Shipping Costs

• Your Responsibility: You are responsible for return shipping costs to our UK warehouse.
• Non-refundable: Original shipping fees are non-refundable.

Exchanges

• Defective or Damaged Items: Contact us via email or live chat within 30 days for an exchange.

Contact Us

• Email: support@kiddyvogue.com
• Phone: +447488896672
• Live Chat: Accessible on our website.
• Response Time: We aim to reply within 12-24 hours.