Return & Refund Policy

Should your purchase not completely satisfy you, we offer a straightforward return option within 90 days of delivery for a full refund. No need to worry about complications or endless questions; your satisfaction is our top priority.

To initiate a return, simply contact our dedicated Customer Support Team. They're ready to assist you through the process, ensuring it's as easy and stress-free as your initial shopping experience with us. Remember, our commitment to your happiness doesn't end with the sale.

Returns

• Return period: 90 days from the date of delivery.
• Eligibility: Items must be unused, in original packaging, and in the same condition as received. Proof of purchase is required.
• Restocking fees: No cost.

Shipping Costs

• Please be aware, the cost for shipping returns to our UK warehouse falls under your responsibility. We're here to support you through the process.

Exchanges

• Defective or Damaged items only: If your item arrives damaged or defective, please contact us within 90 days of the delivery date. To process your request, we kindly ask you to provide clear photos and videos showing the damage or defect. Once verified, we will provide you with a prepaid return label and ship a replacement product to you at no additional cost. Alternatively, if you prefer, we can issue a refund.

Refunds

• Processing: Refunds are processed within 5 business days after we receive and inspect your return.
• Method: Funds will be returned to your original payment method (PayPal, credit/debit card, Klarna, Apple Pay, or Google Pay).

How to Initiate a Return

• E-mail: support@kiddyvogue.com
• Phone: +447488896672 (WhatsApp)
• Response Time: We aim to reply within 12-24 hours.